Shipping Policy
-
Please ensure you review the product dimensions before placing your order to confirm that it can pass through your hallway or entrance.
-
Product images on our website are for reference only. Slight variations in angle, size, and lighting may occur in the final product.
-
Orders are typically delivered within 30 to 45 days from the date of purchase.
-
International shipping is available. Please contact us in advance for international orders, as customs regulations may apply.
-
Customers must provide accurate shipping details and active contact information. Surabhi Decor will not be held responsible for delivery failures due to incorrect addresses or contact details.
-
After placing an order, you will receive a confirmation email within 6 to 8 hours, containing your tracking ID and delivery partner details.
-
In case of any damage or defect, it must be:
-
Reported immediately to the delivery agent.
-
Documented with photo or video evidence and emailed to info@surabhidecor.in for resolution.
-
-
Assembly Services: If your product is delivered in a dismantled form and requires professional installation, assistance will be provided.
-
Surabhi Decor is not liable for delays caused by unforeseen events such as natural disasters, political unrest, travel restrictions, or pandemics.
-
Deliveries are usually made on business days, but may be scheduled on public holidays upon request.
Pricing Details
-
All product prices listed on our website are exclusive of taxes.
-
Shipping charges vary depending on the size, weight, destination, and nature of the item.
-
Delivery and material costs may fluctuate based on state laws and regulatory changes.
-
Oversized or fragile items may require special handling and will incur additional delivery surcharges.
-
We accept the following payment methods:
-
Credit Cards
-
Debit Cards
-
UPI
-
Wallet Payments
-
Net Banking
-
-
Cash on Delivery (COD) is not available.
Customer Support
For any questions or assistance, feel free to reach out to us: info@surabhidecor.in
